Washers and dryers in Los Angeles
In most Los Angeles homes the washer and dryer live as a pair, stacked in a laundry closet or a second floor alcove, combined in a single cabinet laundry tower, or merged into one all in one combination unit. The two machines share one water line, one drain and one narrow opening, so a fault in either one disrupts both. We service stacked columns from LG and Samsung, laundry towers from GE Profile and Whirlpool, and ventless combination units from Bosch and Fisher & Paykel. After 24 years on laundry equipment, we treat the pair as one installation.
A stacked pair punishes guesswork twice. Pulling the dryer off the column to reach the washer takes real labor, so a wrong first repair means paying for that teardown again, and on an all in one unit the drive, heater and drain share one chassis where symptoms overlap. Our diagnostic visit is $95, waived with your repair, and it ends in a firm written quote for both machines before any work begins. Most owners brace for that figure to grow once the stack comes apart. On an Onyx invoice it stays exactly where it started.
We are open daily from 7am to 7pm, with same or next day appointments across most of Los Angeles and Southern California. One factory trained technician arrives with common washer and dryer parts on the truck, diagnoses both machines on the same visit, and puts the whole repair under one quote. Precise diagnosis, genuine parts, and a 3 Year Onyx Warranty in writing.
What we fix
What fails when the pair goes down.
Stacked columns and stacking kits
A stacked dryer that rocks, rattles or walks on the washer below has a loose or broken stacking kit, and the vibration hammers both machines. We inspect the kit and the washer suspension, replace worn brackets and dampers, and secure the column so it runs quiet.
Single cabinet laundry towers and shared control panels
On a laundry tower one control panel runs both drums, so a failed board can strand a healthy dryer above a working washer. We test the shared control, its wiring harness and each drum motor separately, then replace only the board or harness that actually failed.
All in one washer dryer combination units
A combination unit that washes but never dries, or stops mid cycle with wet clothes, is failing in the drying circuit or the condenser. We test the heater, fan, sensors and control board inside the single chassis and replace the failed component with genuine OEM parts.
Heat pump ventless drying in a closed closet
Heat pump dryers dry slowly by design, but towels damp after 2 hours point to a clogged condenser, blocked airflow or a failing compressor loop. We clean the heat exchanger, test refrigerant side temperatures and sensor readings, and restore drying times the platform was built for.
Laundry closets and second floor installs
In a tight closet or a second floor laundry, heat, lint and vibration concentrate, and small faults surface earlier. We pull both machines safely in the narrow opening, service them where they sit when the space allows, and reset clearances so airflow and drainage work.
Drain standpipes, pans and shared water lines
Water on the closet floor comes from the washer drain hose, an overflowing standpipe, a cracked drain pan or the shared supply valves behind both machines. We pressure test the fill lines, clear the standpipe, and replace worn hoses and valves before they flood the floor.
Vibration, walking and floor transmission
A pair that shakes the ceiling below or walks against the closet wall has worn shock absorbers, suspension springs or an unbalanced stack. We replace the dampers, level both machines against the subfloor and confirm the spin cycle runs without transmitting the drum into the framing.
Both machines, one visit, one quote
When one machine fails, the other has been living in the same heat, lint and vibration, so we inspect both on every call. You receive one written quote covering the pair, one arrival window, and both repairs completed together instead of 2 separate service calls.
Stacked and combined laundry shares symptoms across both machines, which is why parts swapping gets expensive in a closet. A factory trained Onyx technician confirms the true failure in each unit with testing, repairs the pair with genuine OEM parts, and backs the work with a 3 Year Onyx Warranty in writing.
Why it cannot wait
When the pair goes down, the household stops.
A household of 4 generates roughly 8 loads a week, and none of them pause while the machines wait. Within days the hampers overflow, the laundromat takes hours you do not have, and school and work mornings get harder. A washer fault also keeps soaking the same shared drain and floor. One visit puts the pair back to work.
Request a visit
Tell us what it is doing.
Four details and we will call you back with an arrival window, usually the same day. One quote before any work begins, and the $95 diagnostic is waived with your repair.
Why Onyx
The care your kitchen deserves.
Factory trained specialists
Vetted, uniformed technicians certified across every major luxury appliance brand.
Genuine OEM parts
Only genuine components for the brand we are servicing, sourced direct. No aftermarket substitutes.
White glove home protection
Floors, stone, and cabinetry are draped and protected before a single panel comes off.
$95 diagnostic, waived with your repair
One flat diagnostic visit. Go ahead with the repair and the diagnostic costs you nothing.
Concierge scheduling
One point of contact, arrival windows kept, and updates by text or call, whichever you prefer.
Licensed and insured
Bonded and fully insured on every visit. Documentation ready on request.
Questions, answered
Before you call.
How much does washer and dryer repair cost in Los Angeles?
The diagnostic visit is $95, waived with your repair, and it covers both machines on the same visit. You then receive a firm quote for parts and labor before any work begins, and that quote is the number on your invoice.
Can you come out today?
In most of Los Angeles and Southern California, yes, same or next day. We are open daily from 7am to 7pm, and a stalled laundry pair is treated with urgency. Call (747) 777-9728 and we will give you an honest arrival window.
Which washer and dryer brands do you repair?
All major laundry brands, including LG, Samsung, GE, GE Profile, Whirlpool, Maytag, Electrolux, Bosch, Asko, Fisher & Paykel, Frigidaire and Amana, in stacked, tower and all in one configurations. Onyx is an independent company, not affiliated with any manufacturer.
Is my washer and dryer worth repairing?
Usually, yes, since most laundry failures come down to one component and the machines are built to outlast them. When both units in an aging pair need major drive or bearing work at once, replacement is often the better call, and we tell you plainly.
What warranty comes with the repair?
Every repair carries the 3 Year Onyx Warranty covering parts and labor, in writing. If the fault returns within that period, so do we, at no charge.
Will the price change once you open it up?
No. One Quote. One Price. Guaranteed Repair. No Supplemental Estimates. Even when unstacking the pair reveals more work than the symptom suggested, the quote you approved stands, and any difference between the estimate and the reality is ours to absorb.
The Onyx guarantee
The 3 Year Onyx Warranty, parts and labor, in writing.
A $95 diagnostic, waived with your repair, and 24 years on luxury appliances behind every visit.
Other appliances we service
Something else acting up?
See every appliance we repair across Los Angeles & Southern California.
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Same day service · Los Angeles & Southern California
Your peace of mind is one call away.
One number, and it is handled, from diagnosis to a kitchen that simply works again.
$95 diagnostic, waived with your repair.