What is going on
A refrigerator should manage water invisibly, condensing it, draining it, and evaporating it without a trace. When puddles appear under the unit or sheets of ice form on the freezer floor, that quiet system has broken down somewhere between the defrost drain and the water line. Onyx Appliance Service has traced these leaks for 24 years across Los Angeles, in everything from built in columns to counter depth French door models, and the source is almost always one of a handful of components.
The stakes are higher than they look. A slow leak wicks into hardwood, swells cabinet toe kicks, and feeds mold behind the unit long before anyone notices. Luxury kitchens amplify the cost, because the refrigerator is often built into custom cabinetry that is expensive to restore. Our factory trained technicians locate the exact failure point, repair it with genuine OEM parts, and confirm the drain and supply systems are sound before we leave.
The diagnostic visit is $95, waived with your repair, and we are open daily from 7am to 7pm with same day service across Los Angeles and Southern California. Every repair is backed by the 3 Year Onyx Warranty, parts and labor, in writing.
The usual suspects
What fails inside a leaking refrigerator.
Clogged defrost drain
Each defrost cycle sends meltwater down a small drain to an evaporation pan. When debris or ice blocks it, water backs up onto the freezer floor and eventually out the door. We clear the drain, correct the freeze up, and treat the line so it stays open.
Water inlet valve
This valve feeds the ice maker and dispenser, and a cracked body or a weeping fitting drips steadily behind the unit. We replace it with a genuine OEM valve and test the connection under full water pressure.
Water supply lines
Plastic supply tubing turns brittle with age, and compression fittings loosen every time the unit is moved. We inspect the full run, replace damaged tubing, and reseat every fitting.
Filter housing leaks
A cracked filter head or an improperly seated cartridge lets pressurized water escape inside the fresh food section. We replace the housing or its seals and verify the filter seats correctly.
Damaged drain pan
A cracked or misaligned pan under the unit lets normal defrost water reach the floor instead of evaporating away. We replace the pan and confirm warm airflow across it.
Door gaskets and humidity
A failing gasket pulls humid air into the cabinet, where it condenses and pools under the drawers. We fit new gaskets so the cabinet stays sealed and dry.
Water can travel a long way from its true source before it appears on your floor, which makes this a diagnosis problem first. A factory trained Onyx technician traces the leak to its origin, repairs it with genuine OEM parts, and verifies the fix under real water pressure.
Why it cannot wait
Water damage compounds daily.
A refrigerator leak is rarely dramatic, and that is the danger. A few ounces a day is enough to warp hardwood, delaminate cabinet bases, and start mold behind the unit within a week. Restoring the flooring around a built in column costs far more than fixing the leak. Same day service stops the damage where it stands.
Why Onyx
The care your kitchen deserves.
Factory trained specialists
Vetted, uniformed technicians certified across every major luxury appliance brand.
Genuine OEM parts
Only genuine components for the brand we are servicing, sourced direct. No aftermarket substitutes.
White glove home protection
Floors, stone, and cabinetry are draped and protected before a single panel comes off.
$95 diagnostic, waived with your repair
One flat diagnostic visit. Go ahead with the repair and the diagnostic costs you nothing.
Concierge scheduling
One point of contact, arrival windows kept, and updates by text or call, whichever you prefer.
Licensed and insured
Bonded and fully insured on every visit. Documentation ready on request.
Questions, answered
Before you call.
How much does it cost to fix a leaking refrigerator?
The diagnostic visit is $95, waived when you proceed with the repair. Once we trace the leak you receive a firm quote for parts and labor before any work begins. Most leak repairs are completed in a single visit.
Can you come out today?
In most areas, yes. We are open daily from 7am to 7pm and treat active leaks as priority calls, because water damage grows by the hour. Call (747) 777-9728 for the next available window in your area.
Which brands do you repair?
We repair all major brands, including GE Monogram, Thermador, Liebherr, Gaggenau, Dacor, LG, Samsung, Bosch, KitchenAid, Whirlpool, Maytag, Frigidaire, Electrolux, JennAir, and U-Line. We are an independent service company, not affiliated with any manufacturer.
Does a leak mean the refrigerator needs replacing?
Almost never. The failing part is usually a drain, valve, line, or pan, all of which are inexpensive relative to the cost of a new refrigerator. A proper repair restores the unit fully, and our work is covered for three years.
Is the repair guaranteed?
Yes. Every repair includes the 3 Year Onyx Warranty covering parts and labor, in writing. If the same leak returns within that period, we return at no charge.
The Onyx guarantee
The 3 Year Onyx Warranty, parts and labor, in writing.
A $95 diagnostic, waived with your repair, and 24 years on luxury appliances behind every visit.
Other faults we cover
Something else acting up?
See every fault we fix across every brand we service.
Same day service · Los Angeles & Southern California
Your peace of mind is one call away.
One number, and it is handled, from diagnosis to a kitchen that simply works again.
$95 diagnostic, waived with your repair.