GE in Los Angeles
GE is the workhorse brand of greater Los Angeles, and the newer homes of Hidden Hills, Moorpark and Simi Valley run deep with its side by side and French door refrigerators, gas ranges and GDT dishwashers. After 24 years on this equipment we know its habits. Defrost heaters and thermistors fail and leave the freezer cold while the fridge runs warm. A weakening glow bar igniter makes the oven slow to light or keeps it from lighting. Bottom freezer defrost drains freeze and send water across the kitchen floor, and ice maker assemblies stop producing.
Guesswork gets expensive on GE equipment because the symptoms overlap. A refrigerator that runs warm can trace to a defrost heater, a thermistor, an evaporator fan motor or the main control board, and swapping parts in hope wastes money on all four. We diagnose first, then quote, so you pay for the fix and nothing else. Expect same or next day scheduling across Los Angeles, genuine OEM parts, and a $95 diagnostic, waived with your repair. Every job leaves under our 3 Year Onyx Warranty, parts and labor, in writing.
What we fix
The GE faults our trucks see.
Refrigerators
Sealed system leaks, defrost heater and thermistor failures that leave the freezer cold, main control boards that kill cooling and the dispenser, and frozen defrost drains.
Ranges, cooktops and wall ovens
Glow bar igniters that weaken until the gas oven will not light, radiant elements and infinite switches that quit, and oven control boards that stop responding.
Dishwashers
GDT and PDT drain pump failures that leave standing water in the tub, control board faults, and the blinking cycle lockout that stops a wash.
Washers
Front load door lock assemblies that fail and strand a wet load behind a sealed door, plus drain pump clogs that stop the machine mid cycle.
Dryers
No heat calls that trace to a failed heating element or a tripped thermal fuse, and behind most of those fuses sits a blocked vent run.
GE by appliance
Straight to the appliance that stopped.
Why Onyx
The care your kitchen deserves.
Factory trained specialists
Vetted, uniformed technicians certified across every major luxury appliance brand.
Genuine OEM parts
Only genuine components for the brand we are servicing, sourced direct. No aftermarket substitutes.
White glove home protection
Floors, stone, and cabinetry are draped and protected before a single panel comes off.
$95 diagnostic, waived with your repair
One flat diagnostic visit. Go ahead with the repair and the diagnostic costs you nothing.
Concierge scheduling
One point of contact, arrival windows kept, and updates by text or call, whichever you prefer.
Licensed and insured
Bonded and fully insured on every visit. Documentation ready on request.
Questions, answered
Before you call.
Do you service GE appliances?
Yes, all 5 categories. Onyx Appliance Service is an independent company, not affiliated with or authorized by GE Appliances. We handle the classic GE calls daily: defrost failures, glow bar igniters, and GDT dishwashers that quit draining.
Do you use genuine GE parts?
Every part is ordered against your model and serial number, so the OEM component matches your exact GE build. High turnover items such as defrost heaters and thermal fuses ride on our trucks, and we do not install aftermarket substitutes.
What does a GE repair cost?
GE repairs follow one rule: One Quote. One Price. Guaranteed Repair. No Supplemental Estimates. The diagnostic visit is $95, waived with your repair, and once we identify the fault you receive an exact quote before any work begins.
Is the repair covered by a warranty?
Yes. The 3 Year Onyx Warranty covers both parts and labor on every GE repair, and you receive it in writing. If the same fault returns within 3 years, we make it right at no charge.
The Onyx guarantee
The 3 Year Onyx Warranty, parts and labor, in writing.
A $95 diagnostic, waived with your repair, and 24 years on luxury appliances behind every visit.
Other brands we service
A different badge on the door?
See every brand we service across Los Angeles & Southern California.
Same day service · Los Angeles & Southern California
Your peace of mind is one call away.
One number, and it is handled, from diagnosis to a kitchen that simply works again.
$95 diagnostic, waived with your repair.