Samsung in Los Angeles
Samsung fills more kitchens and laundry rooms across Moorpark, Simi Valley and Thousand Oaks than any other brand, from Bespoke French door refrigerators with Family Hub screens to slide in ranges and front load laundry pairs. After 24 years of working on these homes, we know where Samsung fails. French door ice makers freeze over and dam the ice room. Twin Cooling evaporator fans ice up and throw 5E, 22E or 33E codes. FlexZone drawers lose control, top load washers stop on UE unbalance faults, and dryers land HE heating errors from a failed element.
Guesswork gets expensive on Samsung. A frozen ice room can trace to the fill tube or the defrost sensor, and swapping parts until one sticks turns a single repair into repeat visits. We start with a $95 diagnostic, waived with your repair, confirm the failed component and quote the full job before any work begins. We install genuine OEM parts matched to your model, stock Samsung components on the truck, and run same or next day appointments across Los Angeles. Every repair carries the 3 Year Onyx Warranty in writing.
What we fix
From frozen ice rooms to unbalanced spins, the Samsung faults we fix.
Refrigerators
French door ice makers freeze over and dam the ice room. We repair auger motors, fill tubes, Twin Cooling evaporator fan icing, defrost heaters and sensors.
Ranges, cooktops and wall ovens
Slide in ranges lose their control boards, leaving dead displays, and glass cooktops develop touch controls that stop responding. We replace both with boards matched to your model.
Dishwashers
An LE code means the leak sensor in the base pan has tripped. We clear 3E and OE drain and heating errors and replace failed control boards.
Washers
Top load models throw UE and DC unbalance faults from worn suspension rods. Front load models clog their drain pump filters and leak from worn door boots.
Dryers
An HE heating error traces to a burned element, a failed thermistor or a blocked vent. We also replace squealing idler pulleys before they seize and stop the drum.
Samsung by appliance
Straight to the appliance that stopped.
Why Onyx
The care your kitchen deserves.
Factory trained specialists
Vetted, uniformed technicians certified across every major luxury appliance brand.
Genuine OEM parts
Only genuine components for the brand we are servicing, sourced direct. No aftermarket substitutes.
White glove home protection
Floors, stone, and cabinetry are draped and protected before a single panel comes off.
$95 diagnostic, waived with your repair
One flat diagnostic visit. Go ahead with the repair and the diagnostic costs you nothing.
Concierge scheduling
One point of contact, arrival windows kept, and updates by text or call, whichever you prefer.
Licensed and insured
Bonded and fully insured on every visit. Documentation ready on request.
Questions, answered
Before you call.
Do you service Samsung appliances?
Every day, across Los Angeles. Onyx Appliance Service is an independent company, not affiliated with or authorized by Samsung. Our technicians spend most refrigerator calls on iced over ice rooms and Twin Cooling evaporator faults.
Will you use original Samsung parts?
We pull your model and serial number first, then order genuine Samsung OEM parts matched to that exact unit. Common failure parts, including drain pumps and control boards, ride on our trucks. We never install aftermarket substitutes.
How is the cost of a Samsung repair handled?
One Quote. One Price. Guaranteed Repair. No Supplemental Estimates. You pay a $95 diagnostic, waived with your repair, and receive an exact quote before any work begins. The number we quote is the number you pay.
What warranty do I get on the work?
The 3 Year Onyx Warranty covers your Samsung repair, parts and labor, and it goes in writing at the time of service. If the same fault returns within the term, we return and make it right.
The Onyx guarantee
The 3 Year Onyx Warranty, parts and labor, in writing.
A $95 diagnostic, waived with your repair, and 24 years on luxury appliances behind every visit.
Other brands we service
A different badge on the door?
See every brand we service across Los Angeles & Southern California.
Same day service · Los Angeles & Southern California
Your peace of mind is one call away.
One number, and it is handled, from diagnosis to a kitchen that simply works again.
$95 diagnostic, waived with your repair.